TERMS AND CONDITIONS

Last modified: 30 July 2018


INTRODUCTION

EHO, legal name: EHO Technologies SIA, (“EHO” or “We”) grants you the right to use this website (“Website”) subject to the terms and conditions of use (“TOU”) set forth below.

By accessing and using this Website, you hereby acknowledge and agree that you have read, understood and accepted the TOU. If you do not agree to any of the terms, you may not access or use this Website. EHO reserves the right at any time, to modify the TOU without notice. With regard to any behaviour of violation against the provisions of the TOU, EHO shall have the right to seek legal and fair remedies.


MINIMUM AGE REQUIREMENT

All EHO Website services are available solely for individuals who are 13 or older. By accessing or using the Website you represent that you are at least 13 years old.


LEGAL DISCLAIMER

EHO may temporarily or permanently change the contents available on this Website at any time without notice or liability.

THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTIES, GUARANTEES OR REPRESENTATIONS OF ANY KIND. EHO DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS, IMPLIED, STATUTORY OR OTHER WARRANTIES, GUARANTEES OR REPRESENTATIONS, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.


OWNERSHIP

All title and rights in and to the Website, including all copyrights, trademarks, and other intellectual property rights therein, are owned by EHO or its licensors. You may not copy, reproduce, distribute, modify, display or create derivative works of or commercially exploit any part of the Website, except as necessary for the sole purpose of viewing the content therein. EHO reserves all rights not expressly granted.


ACCESS TO SECURE AREAS OF THE WEBSITE

Unauthorized attempts to access secure areas of this Website may be subject to prosecution.


REFUND POLICY

All EHO products require a return authorization from EHO, which can be obtained by contacting EHO Support.


ORDERS

If you purchase a product through this Website, EHO will ship it on such terms and conditions that we may disclose to you at the time of your purchase. We do not guarantee any shipping service and delivery time. We will, however, make every attempt to dispatch the product as soon as possible after you place your order. If technical problems prevent or unreasonably delay delivery of the product, your exclusive and sole remedy is either replacement or refund of the price paid.


DELIVERY RESTRICTIONS

We are shipping worldwide, however, if due to some reason we cannot deliver to your country, we’ll contact you and refund your order.


DELIVERY TIMES & SHIPPING

PLEASE NOTE: The products displayed in the EHO website do not constitute a binding offer to conclude a purchase contract between EHO and you. Delivery times may vary depending on where you are in the world but you can usually depend on seeing your items in 5 to 10 days from the time you placed your order and as long as your order is in stock. If EHO cannot fulfil your order or if certain products from your order are not available until a later date, then you will be informed about your estimated delivery date.


PAYMENT TERMS & PRICING POLICY

Deliveries to EUROPEAN UNION will be always charged with applicable Value Added Tax (VAT). All the prices are final prices and include the actual Latvian VAT (21% as of Dec 2017) where applicable. We will process your payment immediately when you insert your payment details in the purchase payment page. Prices may change and offers may be withdrawn at any time.

Deliveries to US/CANADA/INTERNATIONAL will be charged excluding VAT for products dispatched to non-EEZ countries. We will process your payment immediately when you insert your payment details in the purchase payment page, prior to shipment. Prices may change and offers may be withdrawn at any time.

For deliveries to US/CANADA/INTERNATIONAL, you are responsible for any tariffs, taxes, fees, import duties due upon receipt.

We only accept payment methods as indicated in the Checkout page at the time of purchase.

EHO cannot guarantee the security of data which you send us by email. Accordingly, please do not send us any payment information using email.

Unless we are fraudulent or negligent EHO will not be liable to you for any losses caused as a result of any unauthorised access to the personal and transactional information you provide us when ordering from our website.

EHO does not accept cash or cheques for payments online or over the telephone.


WARRANTY

EHO has a warranty of one year or longer if required by the relevant legislation.


COMPLAINTS

If we have missed something and you receive faulty or damaged products, send us an email at connect@eho-tex.com.


TRANSPORT DAMAGES

Please check your items immediately after receiving them to make sure they haven’t been damaged or stolen during shipping. If they have, please send us an email at connect@eho-tex.com. You are responsible for filing any claims with carriers for damaged, stolen and/or lost shipments.


LIMITATION OF LIABILITY

Neither EHO nor any of its affiliates, subsidiaries, directors, agents, employees or other representatives, shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with this Website or the use of or inability to use this Website or reliance on the contents contained herein, even if EHO has been advised of the possibility of such damages.


DISPUTE RESOLUTION

If a dispute arises between you and EHO, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Contracts for the purchase of products through our website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) must be resolved by a court located in the republic of Latvia. Any dispute or claim arising out of or in connection with TOU or its formation (including non-contractual disputes or claims) will be subject to the nonexclusive jurisdiction of the courts of the republic of Latvia.


GENERAL

The failure by EHO to enforce any right or provision of the TOU will not constitute a waiver of such right or provision unless acknowledged and agreed to by EHO in writing. Except as expressly set forth in the TOU, the exercise by either party of any of its remedies under the TOU will be without prejudice to its other remedies under the TOU or otherwise. If any provision of the TOU is found to be invalid or for any reason unenforceable, then that provision will be enforced to the maximum extent permissible and shall not affect the validity and enforceability of any remaining provisions.


CONTACTING EHO

If you have any questions about the TOU, please contact EHO.


EHO Technologies SIA

12 k-4 Azenes Str., Riga, Latvia, LV-1048

connect@eho-tex.com